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Zach Bradshaw has a diverse work experience in the field of support and technical management. Zach began their career at Pearson in 2001 as a Manager in Systems Engineering and remained there until 2004. In 2004, Zach joined Imagine Learning as the Director of Technical Support, where they served for over a decade until 2015. Currently, they hold the position of Director of Support at Techcyte, which they have been in since 2017.

Zach Bradshaw attended Brigham Young University from 1992 to 2000. The degree and field of study pursued during this period are unknown.