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Muhammad Shahzeb is an accomplished Senior Cloud Integrations Engineer at Grafana Labs since January 2022, with extensive experience in cloud integrations and technical advisory roles. As a Technical Advisor for Techanzy and previously for Jaldi Technology, Muhammad has provided insight on SAAS product development best practices. Prior roles include serving as Principal Software Engineer at Afiniti, where deployment and integration of AI software took place in various global contact center environments. Muhammad's experience also encompasses roles at PLUMgrid Inc. in cloud engineering and design, and early consulting work at Intellectual Hub Pvt Ltd. Educational qualifications include an MBA from Lahore University of Management Sciences and a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from the National University of Computer and Emerging Sciences.