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Sumit Sood is currently serving as a Senior Device Support Engineer at Tech Mahindra since May 2024. Prior to this role, Sumit worked as a Protocol Support Engineer at Anritsu, focusing on call flow testing for LTE and 5G use cases. Earlier experience includes working at Ericsson Telecommunications Inc. as a Dedicated Networks Support Engineer, where responsibilities included private 5G support, software upgrades, and troubleshooting. Sumit's long tenure at Ericsson featured roles such as Customer Support Specialist and Customer Network Support Engineer, providing global support in Radio Access Network technologies across multiple generations (2G, 4G, 5G). Educational qualifications include a B.Tech. in Electronics and Communications Engineering from the National Institute of Technology Hamirpur and an Executive MBA from the Indian Institute of Technology, Delhi.