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Robert Mason has extensive experience in project management, data analysis, and customer service within the healthcare sector. Currently serving as a Project Lead and Resource Group Manager at Tech Mahindra since August 2021, Robert leads teams of solution architects and data analysts, focusing on healthcare application development for a multi-state U.S. health system. Previous roles include Senior Data Analyst, EHR Administrator/Business Intelligence Analyst, and various managerial positions in customer care and operations, showcasing a strong background in enhancing business processes and ensuring high-quality service. Additionally, Robert is a self-published author with works in various genres, contributing to a diverse skill set. Education includes an A.A.S degree in Law Enforcement from Joliet Junior College and a diploma from Romeoville High School.