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Biljana Mirceva is an experienced professional currently serving as Senior Quality Systems & Global LSO Manager at Tecan since January 2012, where responsibilities include partnering with internal and external customers to advance business strategy, maintaining knowledge of global training processes, and ensuring compliance. Previously held positions at Tecan include Quality Systems Manager and Quality Administrator, focusing on local quality compliance and quality data monitoring. Prior to Tecan, Biljana worked as Office Manager & Marketing Support at AVANON AG and as a Marketing Assistant at SBS Swiss Business School. Biljana holds an Executive MBA in International Management from SBS Swiss Business School and a Bachelor's degree in Entrepreneurship from Tsenov Academy of Economics, along with a high school diploma from the High School of Economics in Strumica, Macedonia.