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Isabel Martin is a seasoned professional specializing in business improvements, change management, and interim management, with significant experience across various industries. Currently part of the Customer Success Team at teamup since December 2015, Isabel previously held key roles including Head of Business Change at Blemain Group and Head of Customer Experience at TalkTalk Business. Noteworthy achievements include successfully restructuring financial and loan processes in the charity sector and enhancing customer satisfaction through service excellence programs and operational improvements at TalkTalk. Isabel’s educational background includes a Higher National Diploma in Business and Leisure Management from De Montfort University.