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Carlie Smythe

Customer Success Manager at TeamSnap

Carlie Smythe is an experienced Customer Success Manager at TeamSnap, responsible for managing a territory of 1,200 clients generating approximately $500,000 in yearly subscription revenue. With a strong background in customer service and problem-solving, Carlie has excelled in onboarding new organizations, increasing payment processing adoption, and achieving top performance in payment activations and upsells. Prior to TeamSnap, Carlie served as an Account Manager at WorldStrides, managing customized international sport tours and generating significant revenue. Additional experience includes roles in athletics marketing and sport administration at the University of Delaware, along with leadership positions on various sports teams. Carlie holds a Bachelor’s Degree in Sport and Fitness Administration/Management from the University of Delaware.

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