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Todd Miller is a seasoned System Engineer at Teal Group Technologies, Inc., with extensive experience in remote support, troubleshooting, and managing IT infrastructure since June 2013. Responsibilities include installing, configuring, and maintaining hardware and software, managing the ITSM ticketing system for Identity Management teams, and performing routine patches on mission-critical systems. Todd previously worked as a Supply Distribution Technician at Providence Regional Medical Center, where inventory management and logistical support were key roles, and as a Home Mortgage Consultant at Countrywide Home Loans, focusing on customer service excellence. Todd holds an Associate of Arts degree in Computer Information Technology from Everett Community College and a General Studies diploma from Redmond High School.