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Sofia Rodriguez is a Senior Implementation Specialist focused on Client Experience at Teachstone, where responsibilities include project management, client satisfaction, and process improvement. Previous experience includes roles as a Client Implementation Specialist and Bilingual Customer Service Representative at Belk, where Sofia led a team to achieve significant sales growth and received multiple awards for performance. Sofia also served as Group Brand Manager at L'Or¨¦al, overseeing brand portfolios and product launches, and held marketing positions at The Est¨¦e Lauder Companies Inc., contributing to marketing strategies and business analytics. Sofia holds a Bachelor's degree in International Business Administration from Universidad Ricardo Palma.