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The Information Technology Support team at the Teachers Retirement System of Georgia is responsible for maintaining and enhancing the technological infrastructure that supports the administration of retirement benefits. This team ensures the efficient operation of systems like IBM Filenet and Datacap, provides user support and technical assistance to staff, and analyzes business processes to improve service delivery. Their efforts facilitate the secure and accurate management of retirement accounts for over 300,000 active members and streamlined payroll operations for over 82,000 retirees.