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Mark Nuckols is an experienced professional in CRM strategy and digital business, currently serving as Director and Salesforce Partner Strategy Head at Tata Consultancy Services since 2017. Nuckols has a diverse background that includes roles at PwC's Strategy&, Interactions Corporation, Oracle, Deloitte Consulting, Versay Solutions, Aspect Software, and Capital One. With expertise in customer engagement strategy, solution optimization, and account growth, Nuckols has successfully led major projects in the financial services sector and has significantly contributed to the development and implementation of CRM solutions. Nuckols holds a BS in Business Administration and Management from Virginia Commonwealth University - School of Business.