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Louis Wright El is a seasoned IT professional with extensive experience in field support, customer support, and service desk roles across various organizations. Currently serving as a Field Support Engineer for Tata Consultancy Services at Toyota Financial Services, Louis has also contributed to advisory boards and held positions in multiple companies, focusing on service desk operations, network cutover deployments, and IT support. Proficient in Service Now, Active Directory, SCCM, and networking, Louis has a solid background in troubleshooting and managing client IT needs. Educational credentials include a Bachelor of Science in Accounting and Business/Management from Southern University at New Orleans, complemented by training at Delgado Community College and the University of New Orleans.