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Dr. Kallol Basu has extensive experience in business transformation and consulting, currently serving as Head of the Strategy and Program Office for the Communications, Media, and Information Services Business Group at Tata Consultancy Services since July 2006. Dr. Basu's expertise spans business process modeling and optimization, stakeholder management, project delivery, and strategic initiatives across various industries, including enterprise applications and hospitality. Dr. Basu has held multiple leadership roles, including global strategy and branding and proactive account farming, while driving growth and transformation for Fortune 500 clients. Educational qualifications include a PhD in Business Administration and Management from KEDGE Business School and an MBA from IISWBM, University of Calcutta, alongside a B.Tech. in Electronics and Telecommunication Engineering from the University of Kalyani.