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Ross B. has extensive experience as a Systems Administrator/Analyst at TCI, LLC since April 2014, where responsibilities include ERP system maintenance, data extraction for reporting using various programming tools, server and workstation management, and IT Helpdesk organization. Prior to this role, Ross B. held multiple positions at the University of Wisconsin Milwaukee, progressing from Help Desk Technician to Information Systems Generalist, providing technical support to students and faculty while managing access and security issues. Ross B. also has experience from Sentry Foods as a Stocker, and holds a Master of Business Administration in Business Analytics and a Bachelor of Business Administration in Information Technology Management from the University of Wisconsin-Milwaukee.