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Sonja Hoyer has over 18 years of work experience, beginning with their role as a wissenschaftliche Mitarbeiterin /Angestellte at Universität Harburg, ISSUS in 2003. In 2006, they took on the role of Einsatz beim Endkunden als Projektassistenz at HDT. Sonja then worked as a Vertriebsassistentin at ELNA from 2007 to 2007, and as a Servicemanager at MCS from 2007 to 2012. From 2012 to 2014, they were a Mitarbeiterin im Servicedesk (Anwenderservice) at Peek und Cloppenburg Hamburg. Sonja then worked as a Projektmanagerin Support at Sell It Smart GmbH from 2014 to 2015. From 2015 to 2019, they held the role of Support Engineer at Signavio GmbH, and most recently, they have been a Business Consultant IT at Comosoft GmbH since 2019. Currently, they are a Senior Customer Support Associate at Taxdoo.

Sonja Hoyer attended the University of Hamburg from 1991 to 2002, where they earned a Dipl.-inform in Informatik and VWL. Sonja also holds certifications from EF Education First (EFSET 70 Advanced, CEFR C1), ITIL V3 Foundation, Prince2 Foundation, and Prince2 Practitioner.