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Srinidhi K.S has significant experience in customer success and account management, currently serving as DGM - Customer Success at Tata Communications since December 2008, previously holding the position of Sr. Manager in the same department. Srinidhi is responsible for overseeing account management, project management, service assurance, and revenue retention activities, demonstrating a strong capability in leading projects and managing large revenue streams, including a significant role in handling a team managing a 28 million USD portfolio. Prior experience includes serving as Relationship Manager at Career Destiny and as Officer at Tata Teleservices Ltd, focusing on corporate collections and account management strategies. Srinidhi holds an MBA in Finance from Rabindranath Tagore University and a Bachelor's degree in Accounting and Finance from Magadh University.