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Santosh Shinde is an experienced engineer at Tata Communications since January 2024, with prior roles as a Technical Specialist at Tata Communications Transformation Services from December 2021 to December 2023, and as a Network Associate at Tata Communications from December 2019 to November 2021. Santosh's expertise includes managing enterprise and carrier customers, fault incident management using Juniper, Cisco, Alkatel, and Huawei routers, and remote troubleshooting of RF network devices. Earlier experience at NIIT Limited as an IT Admin involved monitoring computer systems' performance and managing hardware and software installations. Santosh holds a Bachelor of Engineering degree in ENTC from Sinhgad Institute of Technology and a Bachelor of Engineering degree from Savitribai Phule Pune University.