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Carl Mills is an experienced Senior Technical Writer with a robust background in creating user documentation across various formats and industries. Since June 2018, Carl has worked at Tanium, following a tenure at Palo Alto Networks from January 2014 to May 2018. Carl's expertise encompasses producing web-based user guides, online help, release notes, and infographics, primarily targeting end-users, such as firewall administrators. Previous roles include Staff Technical Writer at SS8, Inc., where Carl developed comprehensive customer documentation, and contract positions at companies including Mariah Power, Integrated Digital Solutions Inc., and PeopleSoft, where Carl focused on manuals and documentation related to software and hardware systems. Carl holds a Bachelor's degree in Journalism from Carleton University and has pursued additional training in various professional development programs.