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Lara Hernández is a seasoned professional in the field of customer experience and marketing, currently serving as a Business Consulting Manager at Tangity since May 2024. Prior experience includes roles at Minsait as a Líder de especialización Customer Experience and a Customer Experience Senior Consultant from October 2021 to May 2024, as well as a brief tenure at aiFile as a Técnico de marketing y comunicación. Lara has contributed significantly to customer-centric projects at Buljan & Partners Consulting España, where notable achievements included sensitizing 3000 employees in an airline during a strategic project. Educational qualifications encompass multiple certifications in customer experience and marketing, a Master's in Integrated Management Systems, and an Agricultural Engineering degree from Universidad Politécnica de Madrid.