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Jima Oyunsuren is a seasoned professional in client experience and service design, currently holding the position of Senior Client Experience and Service Design Strategist at Tangerine since 2021. Previous experience includes serving as Consulting Lead Intern at BEAR - Behavioural Economics in Action at Rotman from May 2018 to May 2019, and as Project Manager at Draper Capital and Innovations for Poverty Action from 2014 to 2017 and 2010 to 2012, respectively. Jima Oyunsuren's educational background includes an MBA from the University of Toronto's Rotman School of Management (2017-2019), a Master’s Degree in Public Policy with a focus on Development Economics from The University of Tokyo (2012-2014), and a Bachelor’s Degree in International Economics from the National University of Mongolia (2006-2010).