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Louise Mosley has over 29 years of experience in account management and customer service, currently serving as a Major Account Manager at TalkTalk Business since May 2004. In this role, Louise collaborates with a team of Account and Business Development Managers to manage key accounts and develop tailored solutions for some of the largest Business accounts in the UK, leveraging the expertise of presales technical architects and product managers. Prior to TalkTalk, Louise held the position of Corporate Account Manager at Energis PLC from November 1994 to April 2004, where a notable career progression occurred from Telephone Account Manager to Corporate Account Manager, handling major corporate accounts until a company-wide redundancy led to a transition to Opal. Louise began a career in the industry as an IT Helpdesk Administrator at Premier Portfolio in 1993. Educational qualifications include A Levels in Psychology, Biology, and Communication and Media Studies from East Berkshire College.