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Ramakrishna Angara is a Salesforce Certified Professional currently participating in the Talent Stacker Salesforce Career Development Program since July 2021. In this role, Ramakrishna focuses on gathering detailed requirements, documenting solutions, and enhancing Salesforce configurations through ongoing process improvements and user training. Additionally, Ramakrishna has extensive experience in quality assurance at BBY Ltd since July 2005, where responsibilities include developing quality assurance metrics, executing automated tests, and providing guidance to junior staff. Ramakrishna holds a PGDSE in Computer Software Engineering from the Institute of Public Enterprise and has pursued professional development through Salesforce's Trailhead program.