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Kayla Johnson is currently an onboarding specialist at talech. Prior to that, they worked as a customer care specialist II at Toast, Inc. from December 2020 to September 2021. From January 2020 to April 2020, they served as a remote implementation engineer at Toast. In that role, they were responsible for remotely installing, configuring, and troubleshooting Toast hardware and networking devices. Kayla also conducted restaurant operation consultation sessions with owners and chefs to configure the Toast POS appropriately via computer screen share, ran training sessions with front of house, back of house and restaurant management via computer screen share, and maintained and documented implementation plans and network diagrams. Kayla's other previous positions include project manager at TRCA from February 2019 to September 2019, account coordinator at Simpli.fi from June 2018 to March 2019, senior collections manager at TMX Finance Family of Companies from March 2016 to March 2018, and collections manager at YES! Communities from March 2015 to March 2016.

Kayla Johnson has a high school diploma in general studies from Waxahachie Faith Family Academy. Kayla also has various certifications from LinkedIn, including certifications in writing emails people want to read, leadership through feedback, customer service, developing a learning mindset, emotional intelligence, being an effective team member, and collaboration principles and process.

Kayla Johnson reports to Courtney Baker, Onboarding Manager. Some of their coworkers include Nathan Ward - Onboarding Specialist, DeVante Fanning - Onboarding Specialist, and Allison Olbrich - Onboarding Specialist.