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Rachelle Aridi has been serving as the Head of Operations and User Experience for talabat since December 2015, focusing on enhancing operations and customer experience through KPI monitoring and innovative project management. Previous roles include Account Manager Team Lead, Partnerships Manager, Key Account Manager, Regional Sales Executive, and Regional Lead Generation, where Rachelle demonstrated strong leadership, analytics-driven culture promotion, and successful brand strategy implementation. Rachelle's career began at Zaatar W Zeit as a Customer Service Representative. Rachelle holds a Bachelor's degree in International Relations and Affairs from both West Hill College and the American University of Science and Technology.