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Shervonne Sathianathen is an experienced professional currently serving as a Data Analyst for Project Sanagi at MLC Life Insurance since July 2017, and has held multiple roles at MLC Limited since January 2000, including Retail Claims Team Manager and Operations Manager for Retail Claims. Shervonne's expertise includes participation in the Claims Transformation Project, focusing on designing a new Claims Operating Model, developing supporting tools and resources, facilitating testing processes, and implementing solutions across the claims business. Earlier experience includes roles at United Airlines as an Accounts Assistant and Claims Quality Coordinator. Education was completed at Good Shepherd Convent.