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Supriya Surender is a skilled professional with diverse experience in customer experience and program management. Currently serving as the Customer Experience Business Lead at BioLife Plasma Services under Takeda, Supriya has previously held significant roles at VMware as a Senior People Insights Survey Program Manager, and at DISH Network, where responsibilities included Program Manager for Voice of the Customer and Senior Operations Analyst for the Telephony Program. Early career development included positions at Dominion Energy, focusing on business performance analysis and customer relations. Supriya holds certifications in Project Management Professional (PMP) and Certified Scrum Master (CSM).