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Sarah Watkins has demonstrated extensive experience in the field of customer experience and stakeholder engagement, currently serving as the Customer Experience Coordinator and previously holding roles such as Stakeholder Engagement Manager, Senior Policy and Equality Manager, and Economic and Financial Inclusion Manager at Tai Calon Community Housing Limited since May 2011. Prior to this, Sarah Watkins worked at Melin Homes as a Financial Inclusion Officer from June 2006 to May 2011, developing a strong foundation in financial inclusion and community support initiatives.