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The Parts and Warranty Team at Tadano Pan America is responsible for managing and processing warranty claims, administering parts inventory, and ensuring timely and efficient delivery of spare parts to customers. They oversee the storage of parts in the Houston warehouse, coordinate with the field service staff, and maintain records to uphold Tadano's standards of safety, quality, and efficiency. The team plays a crucial role in supporting the company’s dealer network and directly addressing customer needs throughout North America.