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Ryan Nielson is a seasoned IT professional with extensive experience in help desk support and project management. Currently serving as a Help Desk Analyst at TAB Computer Systems, Inc. since May 2018, Ryan has previously held similar positions at Realized Solutions Inc. and worked as a Project Manager at VisionPoint LLC. Ryan's career began as a Technician at PC Development Group. With a Bachelor of Technology in Computer Systems Networking and Telecommunications from Central Connecticut State University and an Associate's degree in Networking Information Technology from Manchester Community College, Ryan emphasizes the importance of educating users about technology while ensuring safety and security in a rapidly evolving tech landscape.