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William (Bill) Welch (he/him) brings over 30 years of extensive experience in operationalizing and scaling product development and innovation, customer experience and expansion, talent acquisition and retention, and strategic alliances across the globe.

While at Talkdesk Bill served as the President and Chief Operating Officer where he led the Go To Market (GTM) organization. Prior to Talkdesk, Welch held executive leadership positions at Duo Security, Zscaler, and Symantec.

While president and COO of Duo Security, he helped secure a $2.35 billion cash transaction with Cisco. As COO of Zscaler, he led the organization toward a dramatic expansion of employees and revenue, culminating in an industry-leading IPO and a $17 billion market capitalization.