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Carol Garcia is a Financial Crimes Detection Specialist at Synovus since December 2021, responsible for monitoring customer accounts and researching transactions to identify suspicious activity, conducting fraud analysis across multiple channels to safeguard bank clients and assets. Previously, Carol served as a Senior Relationship Banker, focusing on consumer and small business lending within a traditional bank branch setting, where expertise was applied to understand and address clients' financial needs. Prior experience includes a role as Operations Services Supervisor at First Citizens Bank from July 2004 to September 2021.