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Anthony Karimi is a Support Engineer III at Synoptek, with prior experience as Service Desk Lead at Transportation Insight, where responsibilities included leading a Tier 1 Service Delivery team and facilitating a transition to a unified digital logistics platform. Anthony has also served as a Senior Help Desk Technician and a Hardware Support specialist, focusing on frontline support and ticket management. Earlier career experience includes roles at Best Buy, ranging from Sales Advisor to Assistant Manager, where Anthony managed sales operations and team development within a specialized mobile sales environment. Anthony holds an Associate of Science degree in Computer and Information Sciences from Caldwell Community College and Technical Institute.