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Spencer C. is an experienced support technician with a strong background in client support and technical problem-solving. Currently employed at Synergy Learning since September 2024, Spencer previously served as a Solutions Engineer and Client Support Consultant at Think Learning from October 2021 to September 2024, assisting clients with Totara-based LMS issues and liaising with the technical team as needed. Prior roles include Information Technology Support Technician at Hertford Regional College, where Spencer managed technical issues, user support, and system maintenance, and Junior e-Learning Technologist, focusing on enhancing digital learning environments. Educational credentials include a Level 3 in Digital Learning Design from Sparsholt College Hampshire and foundational education at Cheshunt School.