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Renee Gilmore is a seasoned marketing and content professional with extensive experience in driving merchant and consumer engagement at Synchrony, where roles included AVP of Merchant Learning and Development and AVP of Advertising and Branding. This tenure involved enhancing client understanding of credit and financing while fostering profitability and customer experience for major national clients. Prior to Synchrony, Renee Gilmore operated as a Freelance Writer and Consultant from 1999 to 2018, creating diverse content for notable clients such as Target and Allianz. Additionally, as Director of Marketing Copy & Content at Bluestem Brands and Senior Content Manager at UnitedHealth Group, significant contributions were made to marketing strategies and communications that supported substantial revenue generation. Renee Gilmore holds an MA in Creative Writing from Hamline University and a BA in Marketing from The University of New Mexico.