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Bill Duffy is an experienced professional in the field of collections and recovery strategy, currently serving as SVP of Collections and Recovery Strategy at Synchrony Financial. Duffy has held key leadership roles at Citi, including Director for North America Collections and Recovery Risk and Head of Collections and Loss Mitigation Strategy for Branded Cards. Prior experience includes a position as Senior Director at Capital One and serving as a Project Leader at The Boston Consulting Group. Bill Duffy began a distinguished career in the US Navy, achieving the rank of Lieutenant. Duffy holds an MBA in Management Strategy from Northwestern University - Kellogg School of Management and a BA in Economics and Political Science from Duke University.