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Natalie Wong is a seasoned leader with extensive experience in customer experience, revenue delivery, and operational excellence across various industries. Currently serving as Senior Vice President at Synchronoss Technologies since November 2018, Natalie Wong oversees global business development, customer success operations, marketing, and sales operations. Previous roles include Vice President of Global Client Services at Synchronoss, where Natalie Wong led key client onboarding and profitability initiatives, and Vice President at Prudential Financial, focusing on strategic customer experience frameworks. With a rich background in management positions at Merck, AIG, and AT&T Consumer, Natalie Wong has successfully transformed business models and implemented effective operational strategies, driving significant profitability improvements. Educational credentials include an Executive Masters in Management Science from Purdue University and a Bachelor of Science in Business Administration from Boston University.