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Eduardo Muñoz is a seasoned professional with extensive experience in operations, project management, and consulting across various industries. Currently serving as a Solutions Consultant at Sympo, Inc. since January 2023, Eduardo previously held the role of Head of Operations at Mercer, where major accomplishments included reducing operational costs by 44% and significantly lowering financial exposure from $2.5 million to $330,000. Eduardo's prior roles include Delivery Manager and Program Manager, focusing on operational efficiency and stakeholder coordination, as well as IT Consultant and Project Manager at Rastreabilidade Brasil, implementing regulatory-compliant track and trace solutions for the pharmaceutical sector. Eduardo's educational background comprises advanced degrees in Innovation, Business Administration, and Telecommunications Engineering, along with significant international experience, including project roles in engineering and software development.