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Jamilah Baxter has a diverse work experience in technical support and customer service. Jamilah started their career at Best Buy as a Customer Experience Specialist, where they provided technical solutions and offered consultations to clients. Jamilah then worked as an IT Field Engineer at JASA, where they provided technical support to employees and performed PC setup at different company sites. Jamilah then joined Bank of America as a Production/Technical Support staff, configuring laptops and providing technical support to interns. Jamilah further gained experience at WeightWatchers as a Help Desk Associate, assisting clients with laptop configurations, software downloads, and system updates. Currently, Jamilah works as a Technical Support Engineer I at Symphony.

Jamilah Baxter obtained their Bachelor's degree in Information Technology from La Salle University during the period of 2017 to 2021.