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Josh McCann has a diverse work experience starting in 1995 with Safeway Retail Stores in the Oregon Division. Josh worked there until 2000 in various roles within the Pricing Department. In 2000, they joined Safeway Inc. and worked as a National Category Analyst and later as Manager National Categories. Josh then moved to Safeway, where they served as Category Director Refrigerated Foods from 2004 to 2007. Josh rejoined Safeway Inc. in 2007 as Director Category Business Planning until 2008. From 2008 to 2013, they worked at Safeway as Category Director - Non Carb Beverage and later as Vice President Corporate Pricing. In 2013, they joined Symphony RetailAI as Vice President Pricing & Promotion. Josh held several roles at Symphony RetailAI, including SVP Client Lead, VP Category Management Insights, and SVP Client Engagement & Delivery. In 2018, they became the Head of HQ Client Delivery and Analytics at Symphony RetailAI.

Josh McCann received a Certificate in the Food Industry Management Program from USC Marshall School of Business in 2007. Prior to that, they obtained a Bachelor of Science degree in Business Economics from Willamette University, which they attended from 1995 to 1999. In addition to their formal education, Josh McCann also obtained a certification in Generative AI for Business Leaders from LinkedIn in June 2023.