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Julie Shoji

SVP Customer And Change Leadership at Symetra

Julie Shoji has a diverse work experience spanning different industries and roles.

Julie began their career at Ernst & Young LLP, where they worked as a Manager in Audit, handling planning, fieldwork, and financial reporting for various companies.

After that, Julie worked at Community Health Plan of WA, where they served as the Director of Finance, overseeing accounting, finance, and network and system administration. Julie then transitioned to a role as Manager in Planning and Business Development, providing financial analysis and facilitating management offsite planning retreats.

Julie then moved on to Russell Investments, where they held multiple roles, including Senior Financial Manager and Business Finance Officer. In these positions, they handled financial planning, analysis, and reporting for the Investment Division and Indexes.

Most recently, Julie worked at Symetra, where they held several high-level positions. Julie first served as the VP of Operations for the Benefits Division, responsible for managing operations. Julie then became the SVP of Strategy and Transformation, where they collaborated with the executive team on setting strategic objectives and authoring business plans. Finally, Julie took on the role of SVP of Customer and Change Leadership, leading the company's customer experience and change leadership capabilities.

Overall, Julie Shoji has a strong background in finance, operations, strategy, and leadership, with experience in corporations such as Ernst & Young, Russell Investments, and Symetra.

Julie Shoji has a Bachelor of Arts degree in Business Administration - Accounting from the University of Washington.

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