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Mike Macdonald has been with Symcor since 2001, currently serving as Director of Core Services, where responsibilities include managing teams focused on Kubernetes operations, automation toolchain implementation, RPA development, business application monitoring, database administration, and data transformation. Previously, Mike held various roles at Symcor, including Associate Director of Research and Development and Infrastructure Architect. Prior to joining Symcor, Mike served as IT Operations Supervisor at CIT from 1998 to 2001. Mike's educational background includes studies at Mohawk College.