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Josh Johnston is a seasoned professional with extensive experience in service delivery and assurance, currently serving as the Service Delivery and Assurance Team Manager at Symbio since December 2019. Prior to this role, Josh held various managerial positions at Optus, including Manager of the NBN HFC Network, leading a team of 9 engineers, and Group Leader for HFC/NBN & Environmental Operations, overseeing a team of 12 engineers. Josh's career began at Coles as a Supervisor, and academic qualifications include a Master's Degree and a Graduate Certificate in Engineering Management from the University of Technology Sydney, along with advanced and certificate-level studies in Telecommunications Network Engineering from TAFE NSW.