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Eric Chiang has a diverse and extensive work experience spanning over several decades. Eric began their career at AT&T Bell Laboratories in 1989 as a Member of Technical Staff. Eric worked there until 1995 before joining Fidelity as a Principal Software Engineer. After four years with Fidelity, they moved on to become a Principal consultant and Project Manager at MasterWorks. In 2000, Eric joined Comverse as an Engineering Manager before transitioning to Unica in 2003, where they served as the Director - Engineering. In 2010, Eric joined IBM as a Senior Software Engineering Manager and worked there until 2013. Eric then became the Director of Software Engineering at Curaspan Health Group until 2018. From 2018 to 2021, Eric held the position of Director of Software Engineering at Allego. Currently, they are the Head of Development at Sycamore Informatics, Inc.

Eric Chiang began their education in 1987 at the Missouri University of Science and Technology, where they earned a master's degree in Electrical Engineering. Eric completed their studies at this institution in 1989. Additionally, it is known that Eric Chiang also attended the National Tsing Hua University, but no specific degree or field of study information is provided for this period.