Beverly Schwarz is an experienced technical support professional with a strong background in cloud technology and help desk support, spanning over 12 years. Currently serving as a Tier 2 Application and Technical Support Agent at Visory, Beverly provides technical assistance for QuickBooks and Sage software, along with cloud support in Citrix environments. Previous roles include Senior Technical Support Specialist at SIM2K, Inc., and O365 Solution Specialist at Microsoft, where Beverly managed complex migrations and provided support to enterprise clients. Beverly's expertise extends to managing IT help desk operations and offering advanced troubleshooting skills across various software platforms. Currently pursuing a Master of Technology degree in Computer/Information Technology Administration and Management from Western Governors University, Beverly continues to enhance technical knowledge and skills.
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