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Roger Jaussi has extensive experience at Swisscom (Schweiz) AG, where current responsibilities include serving as Leader of Business Development since October 2022. Prior roles at Swisscom include Head of Automation & Operational Excellence and Senior Vice President of Customer Services for Enterprise Customers, overseeing various facets such as service management and technical operations. Additional positions held include Head of Solutions Engineering & Operations, Head of ICT Solutions, Head of Technical Operations, Head of Service Assurance, and Head of Project Management & Service Development, demonstrating a robust background in managing engineering, operations, and customer service for enterprise clients.