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Reto Fuchs has a comprehensive background in IT and customer service management, with a strong focus on cloud services and infrastructure outsourcing. They have held various leadership positions at Swisscom, including Head of Service Engineering & Operation and Head of Mainframe and Mainframe Applications Department. Reto is currently a member of the Organising Committee at Verein Internationale Lauberhornrennen, responsible for ICT, digitization, and sustainability. Their educational background includes a degree in Marketing from the University of St.Gallen and a Professional Data Science certification from HarvardX.