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Nils Maronier is an experienced customer experience transformation leader at SWIFT, where tenure began in May 2004. Significant roles include Head of Key Client EMEA and Global Interface Support, as well as overseeing Cloud & Field and Training services. Nils has led diverse teams across multiple global locations while focusing on high-quality consultancy in cloud services, sanctions screening, and people management. Prior experience includes a position as Senior Financial Services Industry Consultant and roles in operational management and technical support. Nils holds a Master of Science in Business Administration from Rotterdam School of Management and a Bachelor's degree in Information Services and Management from Avans University of Applied Sciences.