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Jacky Pereira has extensive experience in various roles within public and private sectors, demonstrating a strong background in administration and customer service. Currently serving as a GL/TL at Migrationsverket since November 2007, Jacky has held positions in Kontaktcenter NOA and the Nationella Transportgruppen. Previous experience includes roles as a Kval. Handläggare and Migrationsassist./Handläggare at Försäkringskassan, where Jacky coordinated teams and led projects aimed at improving communication and collaboration with various organizations. Jacky's early career involved work as a Säljare med kundansvar at Memu Svensk Mässbemanning, focusing on sales related to events and conferences. Jacky holds multiple degrees, including a Bachelor of Science in Tourism Studies and Business Administration from Södertörn University, as well as degrees in Economics and Marketing from Uppsala University and Södertörn University.