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Muhammad Basit Munir is an IT professional with extensive experience in technical support and operations. Currently serving as an IT Helpdesk Engineer at Sweaty Betty, responsibilities include infrastructure and application support. Previous roles include Group Service Desk Analyst at Empowering Learning Ltd, focusing on device support and maintenance of IT systems, and Technical Support Analyst at Eurostop Ltd, where software and hardware support were key duties. Muhammad has also held various positions in the hospitality industry, including Operations & IT Support and Duty Manager at Holiday Inn Express, demonstrating strong customer service and operational management skills. Education includes a Master's in Cyber Security from Coventry University, a BSc in Forensic Computing from the University of Central Lancashire, and a Master's in Computer Science from COMSATS Institute of Information and Technology.