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Aliesky Cardenas is an experienced eCommerce Customer Service Manager currently working at SWCORP since July 2020. Prior to this role, Aliesky served as the eCommerce Customer Support Manager at goTRG from September 2016 to March 2020, overseeing a team of 40-50 agents and enhancing customer communication across multiple channels. Aliesky began a career in customer service as the eCommerce Assistant Customer Support Manager at Global Response and later held the position of Quality Assurance Manager, managing a smaller team and addressing client issues. Aliesky's early experience includes a significant tenure at CBS as a Customer Service Manager, specializing in troubleshooting and issue resolution for fantasy sports products. Education includes attendance at ITT Technical Institute from 2004 to 2006.